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WHY ADLOGGS · AI DELIVERY PLATFORM BUILT IN INDIA

Why choose Adloggs?
One AI platform for every fleet you run.

Adloggs is an AI delivery operating system built in India. It runs your own riders, agency fleets and 3PL partners from one dashboard, lets six AI agents assign, route and watch every order, and keeps your team in control of every decision, across 60+ Indian cities and 30,000+ daily transactions.

  • Own riders, agencies and 3PL partners in one dashboard
  • Six AI agents, with a manual override on every decision
  • Built for India: cash on delivery, ONDC and city-by-city zones
30,000+
daily transactions
60+
Indian cities
1PL to 4PL
fleet models, one layer
Adloggs AI · one decision per order1PL to 4PL
Orders from your app, marketplaces and stores go through the Adloggs AI agents and out to your own riders, agency fleets and 3PL partnersOrders inDelivered byYour app & websiteMarketplacesPOS & storesAdloggs AIYour own ridersAgency fleets3PL partners
  1. #2047 · Biryani ×2Own ridernearest free rider, 1.2 km away
  2. #2048 · Pharmacy, urgent3PL partnerfastest pickup for an urgent order
  3. #2049 · Groceries ×6Agency fleetbatched with two orders on the same route
Illustrative orders. The six agents allocate, route, verify, monitor and support; your team can override any decision.

IN GOOD COMPANY. CONNECTED THROUGH ADLOGGS.

  • swiggy
  • kfc
  • paytm
  • pizza hut
  • insta mart
  • burger king
  • zomato
  • jio mart
  • homeal
  • wow momo
  • magicpin
  • petpooja
  • spar
  • taco bell
  • urban piper
  • clickpost
  • cambay tiger
  • foodengine
  • mcdonalds
  • ondc
  • rebel
  • subway
  • zepto

01 / WHY ADLOGGS, IN ONE MINUTE

Eight reasons delivery teams
choose Adloggs.

The short version, for anyone comparing delivery platforms. Each reason links to the part of Adloggs that delivers it, so you can check the detail for yourself.

01Every fleet in one dashboard
Run your own riders (1PL), dedicated carriers (2PL), 3PL partners such as Shadowfax, Porter, Borzo, Rapido and Delhivery, and multi-partner networks (4PL) from one screen, instead of a separate portal for each partner. How orchestration works
02AI decides every order, your team stays in charge
LoggiAI weighs demand, traffic, SLAs, partner performance, capacity and cost to pick the fleet for each order. Any decision can be overridden by hand, and every action is logged. Meet LoggiAI
03Late deliveries caught before they happen
ControlX watches every order and trip, scores SLA risk live and acts by voice and WhatsApp before the promised time is missed. Its page reports a 97.8% SLA defense rate across 2.8M+ supervised orders. See ControlX
04Routes planned for Indian cities
Routa builds geo-clustered batches, sequences multi-stop trips and re-plans through the day as traffic, cancellations and new orders change the picture. See Routa
05Verified riders without slow onboarding
VerifyOS checks every rider with facial recognition, liveness detection, ID and document validation and a compliance score, so growing a fleet never means loosening checks. See VerifyOS
06Customers answered without a call centre
Zoya answers order and ETA questions on WhatsApp around the clock, and Vox handles delivery calls, enquiries and escalations by voice. Meet Zoya and Vox
07Every late order explained
Delivery Intelligence brings real-time analytics, root cause analysis and 3PL scoring into one view, tracing each late or failed delivery to the stage and to the outlet, zone, partner or rider behind it. See Delivery Intelligence
08Built for India, ready to scale
Cash on delivery, the ONDC network (live since 2024), zones set city by city and hyperlocal delivery in 60+ Indian cities. Adding a city, a client or a fleet is a configuration change, not a new project. See the cities

02 / WHAT CHANGES

From phone calls and portals
to one control layer.

Most delivery teams already have riders and partners. What they lack is one place to decide, track and answer for every order. This is what moving onto Adloggs replaces.

WITHOUT ADLOGGS

Separate tools and manual calls

WITH ADLOGGS

One platform, AI on every order

  1. 01

    A portal for every partner

    Orders are copied between your system and each 3PL's dashboard.

    One order queue

    Every sales channel and every fleet in one dashboard.

  2. 02

    Dispatch by phone at peak

    Someone calls riders and partners, one order at a time.

    AI assignment on every order

    LoggiAI picks the fleet; you step in only when you want to.

  3. 03

    Delays found after the complaint

    Late orders show up in tomorrow's report.

    SLA risk flagged live

    ControlX acts before the promised time is missed.

  4. 04

    "Where is my order?" calls

    Support spends the peak answering status questions.

    Customers updated automatically

    Zoya on WhatsApp and Vox on voice answer order questions.

  5. 05

    A new city means new tools

    More logins, more people and more spreadsheets.

    A new city is a configuration change

    Add zones, partners and rules per city on the same platform.

03 / SIX AI AGENTS

AI agents that do the work,
not just the reporting.

Each agent takes one job off your team, across every fleet you run. They are API-first and work with the Adloggs delivery management system or your existing stack, so your team manages exceptions instead of screens.

  • ControlX

    AI Control Tower Agent

    Monitors your entire delivery ecosystem end-to-end. Predicts disruptions, surfaces anomalies, and recommends corrective actions before SLAs break.

    97.8%
    SLA defense rate
    2.8M+
    orders supervised
    Explore ControlX
  • Zoya

    AI WhatsApp Support Agent

    Your 24/7 customer support agent built directly into WhatsApp. Resolves order queries instantly, reduces support load, and delivers real-time order visibility with 99% accuracy.

    24/7
    on WhatsApp
    99%
    accuracy
    Explore Zoya
  • LoggiAI

    AI Allocation Engine

    Analyzes demand, partner performance, rider availability, traffic, and cost to allocate every order intelligently across 1PL, 2PL, 3PL, and 4PL fleets — in real time.

    <200ms
    decision time
    99.2%
    SLA adherence
    Explore LoggiAI
  • VerifyOS

    Verification & Compliance Agent

    Fully automated onboarding engine with AI facial recognition, ID matching, liveness checks, document validation, and compliance scoring — ensuring only verified riders enter your ecosystem.

    99.4%
    match accuracy
    <8s
    average onboarding
    Explore VerifyOS
  • Routa

    Smart Routing & Planning Agent

    Optimizes routes for speed, batching, fuel efficiency, rider capacity, and geo-clusters. Perfect for hyperlocal delivery, multi-stop routing, and large fleet planning.

    96%
    ETA accuracy
    <1s
    to re-plan a route
    Explore Routa
  • Vox

    AI Voice Support Agent

    Your intelligent voice agent that handles customer calls, delivery updates, escalations, and automated issue resolution without any human intervention.

    92%
    calls auto-resolved
    <2s
    to pick up
    Explore Vox

Figures as published on each agent's page. Every agent decision can be overridden by your team. See the full agentic AI suite

04 / HOW ADLOGGS COMPARES

Adloggs vs the usual ways
to run deliveries.

Most teams start with phone calls and spreadsheets, a delivery app for their own riders, or a separate portal for each 3PL partner. Here is how those compare with running every fleet on Adloggs.

How Adloggs compares with manual dispatch, single-fleet delivery apps and separate 3PL portals
COMPARED ONCalls & spreadsheetsSingle-fleet delivery appA portal per 3PLAdloggsAI
Own riders and 3PL partnersTracked by handOwn riders onlyPartners only, one portal eachBoth, in one dashboard, 1PL to 4PL
Who picks the fleet for each orderA dispatcher, by phoneRules for a single fleetYou pick a portalLoggiAI, per order, with manual override
Late deliveriesFound after the complaintSeen for own riders onlySeen per partner, after the factSLA risk scored live by ControlX
Customer updatesPhone callsTracking for own ridersEach partner's own trackingBranded tracking, WhatsApp and voice agents
Rider onboardingPaper copies and photosBasic document uploadLeft to each partnerVerifyOS face, liveness, ID and document checks
Cash on delivery and ONDCReconciled by handDepends on the appDepends on the partnerBuilt in
Adding a cityMore people and more callsThe same fleet, stretchedNew accounts and loginsA configuration change

Comparing delivery software in general? Our buyer's guide covers what to check before you choose: best delivery management software in India.

05 / BUILT IN INDIA, PROVEN ON THE GROUND

Built in Avinashi.
Running across India.

Adloggs started in Avinashi, Tamil Nadu, a tier-3 town, and is headquartered in Coimbatore. It was built for the conditions Indian delivery teams actually face, from cash on delivery to short city routes, and today runs hyperlocal delivery in 60+ Indian cities.

30,000+
daily transactions run on Adloggs
60+
Indian cities with Adloggs hyperlocal delivery
Since 2024
live on the ONDC network
  1. 2021

    The idea

    Unite hyperlocal logistics on a single, intelligent platform.

  2. 2022

    First orchestration platform

    Launched with two 3PL partners, plus a first international integration with DoorDash Australia.

  3. 2023

    QSR and agencies

    KFC partnership, and agency operations launched in Dehradun and Bhopal.

  4. 2024

    Seed round and ONDC

    Nearly $1M seed funding from Multiply Ventures, Auxano Capital and other investors; the platform goes live on ONDC.

  5. 2025

    20,000+ a day

    Daily transactions pass 20,000.

  6. 2026

    Six AI agents

    Allocation, routing, verification, monitoring and support agents, with 30,000+ daily transactions.

KFC
The service quality has been consistently reliable, ensuring smooth and timely deliveries across all our operations.
Ayan V, KFC
Pizza Hut
It’s been a great experience working with Adloggs — your team has been proactive, reliable, and always focused on delivering quality.
Ravindra Rathod, Pizza Hut
Wellness Forever
Exceptional customer experience backed by sleek, intuitive tech—our orders deliver with lightning speed every time.
Md Rahmatullah, Wellness Forever

Delivery partners you can run alongside your own riders

Explore the partner ecosystem
Shadowfax
Porter
Borzo
Rapido
Delhivery
Shiprocket
OLA
Loadshare Networks
Zypp
QWQER
Ek Bharat
Blitz
Pico
Flash
Grab
Quiqup

Partner availability varies by city. Partner names and logos are trademarks of their respective owners.

06 / WHO CHOOSES ADLOGGS

Built for teams that deliver
on a promise.

Restaurants, grocers, pharmacies, brands, retailers and delivery agencies each have a different promise to keep. Adloggs adapts the same platform to each one.

QSR & RESTAURANTS

Kitchen-aware dispatch

Own riders first and 3PL partners at peak, batched by Routa and timed to the kitchen, with one view across outlets.

QSR and restaurants
GROCERY & QUICK COMMERCE

Minute-level promises

Inventory-aware allocation and batching, with instant orders and delivery slots running on the same fleet.

Grocery and quick commerce
PHARMACY

Trusted riders, urgent orders

VerifyOS-checked riders, priority routing for urgent medicines and OTP proof at the door.

Pharmacy
E-COMMERCE & D2C

One queue for every carrier

LoggiAI chooses between your fleet and 3PL partners, with branded tracking and cash on delivery handled.

E-commerce and D2C
RETAIL & ENTERPRISE

Every store, one network

Ship-from-store, click-and-collect and delivery slots, with role-based access for each store and region.

Retail and enterprise
DELIVERY AGENCIES

Many clients, one platform

A multi-client order queue, rider management, VerifyOS onboarding and white-label tracking for your clients.

Delivery agencies

07 / QUESTIONS, ANSWERED

Why Adloggs,
answered.

Last updated

Why do businesses choose Adloggs?

Because it runs every fleet they use, their own riders, agency fleets and 3PL partners, from one dashboard, and lets AI agents assign, route and monitor each order while the team keeps a manual override. It is built for Indian delivery, with cash on delivery, ONDC access and hyperlocal delivery in 60+ cities, and handles 30,000+ transactions a day.

What makes Adloggs different from other delivery management software?

Most delivery software runs one fleet. Adloggs runs all of them as one pool, from 1PL to 4PL, and adds six AI agents that act rather than only report: LoggiAI allocates, Routa plans routes, VerifyOS checks riders, ControlX prevents SLA breaches, and Zoya and Vox answer customers on WhatsApp and by voice.

How is Adloggs different from a courier aggregator?

A courier aggregator books shipments on its own courier network. Adloggs is the platform you run your deliveries on: it manages your own riders and agency fleets, connects the 3PL partners you choose, and decides for each order which fleet should deliver it. You keep your partner relationships and your order data.

Will AI take control away from my operations team?

No. The agents make the routine decisions, such as which fleet takes an order and how it is routed, and your team can override any of them by hand. Every action is logged, so you can see what was decided and why.

Is Adloggs only for large enterprises?

No. Adloggs is built for restaurants and QSR chains, grocery and quick commerce, pharmacies, e-commerce and D2C brands, retailers and delivery agencies. You can start in one city and add outlets, partners and cities as you grow.

Is Adloggs built for Indian delivery conditions?

Yes. It handles cash on delivery, has been live on the ONDC network since 2024, lets you set zones and rules city by city, works with Indian delivery partners such as Shadowfax, Porter, Borzo, Rapido and Delhivery, and runs hyperlocal delivery in 60+ Indian cities, including tier-2 and tier-3 cities.

Does Adloggs work with my existing systems and partners?

Yes. Orders come in from your app, website, marketplaces, POS and e-commerce platforms through integrations, a REST API and webhooks, and you can connect the delivery partners you already work with as well as add new ones.

Where did Adloggs start, and who is behind it?

Adloggs Technologies Private Limited started in Avinashi, Tamil Nadu, and is headquartered in Coimbatore. It was founded by Darshan Krishnasamy, Founder and CEO, with co-founders Vignesh M (CTO) and Saurabh Sharma. In 2024 it raised nearly $1M in seed funding from Multiply Ventures, Auxano Capital and other investors.

How do we get started with Adloggs?

Book a demo and the team maps your order channels, fleets and cities to Adloggs. Then run a pilot in one city on your own orders, compare the on-time rate and cost per delivered order, and scale city by city.

ONE PLATFORM. EVERY FLEET.

See why teams switch,
on your own orders.

Book a demo and we'll map your order channels, fleets and partners to Adloggs, then pilot it in one city. 30,000+ transactions a day already run this way.

Run a delivery agency or fleet?

  1. 01
    Book a demo

    We look at your order channels, fleets and cities.

  2. 02
    Pilot one city

    Run Adloggs on your own orders and compare on-time rate and cost per delivered order.

  3. 03
    Scale city by city

    Add outlets, partners and cities as configuration, not a new project.