Kitchen to doorstep · 60+ Indian cities
Restaurant delivery management software for QSRs and cloud kitchens
Food is only as good as the moment it arrives. Adloggs is restaurant delivery management software that assigns every order to the right rider, yours or a 3PL partner's, timed to your kitchen's prep, and tracks it live to the customer's door. One platform, every outlet.
- 60+
- Indian cities
- 30,000+
- daily transactions
- Own + 3PL
- riders and partners, one dashboard
Adloggs has been an exceptional logistics partner for KFC. The service quality has been consistently reliable, ensuring smooth and timely deliveries across all our operations.
Ayan VKFCIt’s been a great experience working with Adloggs. Your team has been proactive, reliable, and always focused on delivering quality.
Ravindra RathodPizza HutIn good company. Connected through Adloggs.
At a glance
What is restaurant delivery management software?
Restaurant delivery management software takes orders from your POS, website, app or aggregators, assigns each one to a delivery rider, plans the route, and tracks the order until it's delivered. Adloggs adds AI on top: it decides which rider or 3PL partner should take each order, and when, based on prep time, distance, traffic, cost and your delivery SLA.
Adloggs is built for QSR chains, multi-outlet restaurants, cloud kitchens and franchise operators across India. It runs a restaurant's own riders and 3PL partners such as Shadowfax, Porter and Rapido from one dashboard.
Why restaurant delivery breaks at peak
- Riders and kitchens out of sync
- A rider who arrives too early waits at the pass; one who arrives late leaves food going cold.
- Peaks your fleet can't cover
- Lunch, dinner and weekends need two or three times the riders you need at 4 pm.
- Every outlet runs its own way
- Different WhatsApp groups, different partners, no central view.
- “Where is my order?” calls
- Your staff spend peak hour answering the phone instead of packing orders.
How it works
How a restaurant order moves through Adloggs
Seven steps from order to doorstep: dispatch timed to the kitchen, your riders first and 3PL partners on call, nearby orders clubbed, and every order tracked live. Your team can step in at any point.
Live workflow
#R1040
2/ 7
Kitchen
Prep time is read from the order, so dispatch is planned around when the food will actually be ready.
Prep 9 min
Order
Arrives from your POS, ordering platform or the Adloggs API, in one queue for every outlet, prepaid or cash on delivery.
IntegrationsKitchen
Prep time is read from the order, so dispatch is planned around when the food will actually be ready.
Assignment
LoggiAI, Adloggs' AI allocation engine, picks your own rider or, when they're busy, a 3PL partner, timed so the rider reaches the pass as the food is ready.
LoggiAIRouting
Routa, the routing agent, clubs orders going the same way into one trip when it won't break your delivery promise.
RoutaRider
The rider picks up as the kitchen marks the order ready, on the Adloggs rider app with live GPS.
Customer
The customer gets a branded live-tracking link on WhatsApp or SMS, and a proactive alert if anything changes.
ZoyaDelivery
Confirmed with proof of delivery or OTP. ControlX, the AI control tower, flags orders at risk of breaching SLA before the customer notices.
ControlX
Fleet & partners
Own riders or 3PL: which is cheaper for a restaurant?
Own riders cost less per order at steady volume; 3PL partners cost less than idle riders during quiet hours and absorb peaks. Most restaurant chains save money with a hybrid: a core in-house fleet sized for average demand, plus 3PL overflow for peaks. Adloggs makes that hybrid work automatically, order by order.
Your own riders first
In-house riders take orders first, on the Adloggs rider app, with onboarding, shifts, wages, incentives and scorecards managed in one place.
3PL partners on call
When your riders are busy, overflow goes automatically to connected partners such as Shadowfax, Porter, Borzo, Rapido and Ola, from the same dashboard and at the best available cost.
The hybrid, order by order
A core fleet sized for average demand plus 3PL overflow for peaks. Adloggs chooses for every order and reports cost per order by outlet.
Business value
What changes for your team and your customers
| Area | Without a delivery platform | With Adloggs |
|---|---|---|
| Rider assignment | Manual, by phone, during the rush | Automatic and timed to kitchen prep. AI makes the call; your team can always override it |
| Outlets | A WhatsApp group per outlet | One dashboard for every outlet, with role-based access for outlet managers and head office |
| Customer tracking | A partner's tracking page, or none | A live tracking link in your brand, not a partner's |
| Delays | The customer finds out first | Proactive delay alerts before they have to ask |
| “Where is my order?” | Staff answer the phone at peak | Zoya, Adloggs' AI support agent, answers on WhatsApp; Vox, the AI voice agent, takes the calls |
| Reporting | Every outlet reports differently | Outlet-by-outlet reports on delivery time, cost per order and SLA |
| Rider trust | Checks vary by outlet | Every rider verified by VerifyOS (ID match, face match and liveness check) before their first order |
FAQ
Frequently asked questions about restaurant delivery
Straight answers to the questions operations and business teams ask most.
What is restaurant delivery management software?
Software that takes restaurant orders from every channel, assigns them to delivery riders, plans routes and tracks deliveries live. Adloggs adds AI dispatch timed to kitchen prep and lets you mix your own riders with 3PL partners.
How can a restaurant start its own delivery in India?
Start with a small in-house fleet for your busiest outlets, connect a delivery management platform like Adloggs, and add 3PL partners such as Shadowfax, Porter or Rapido for overflow. You can go live without hiring a full fleet on day one.
Can Adloggs use 3PL partners when our riders are busy?
Yes. When no in-house rider is available within your SLA, Adloggs automatically books the best-priced connected 3PL partner for that order.
Which 3PL partners does Adloggs work with?
Adloggs connects to partners including Shadowfax, Porter, Borzo, Rapido, Ola, Delhivery, Shiprocket, Loadshare and ONDC logistics providers.
How do I reduce delivery cost per order for my restaurant?
Time riders to kitchen prep so they don't wait at the pass, club nearby orders into one trip, keep your own riders for steady volume and use 3PL partners for peaks. Adloggs does this order by order and reports cost per order by outlet.
Does Adloggs work for cloud kitchens and multi-outlet chains?
Yes. Cloud kitchens, franchise networks and chains run every outlet from one dashboard, with outlet-level reports and access.
Does Adloggs integrate with our POS?
Adloggs takes orders from POS and ordering platforms, and through its REST API and webhooks for custom systems.
Can customers track their food order live?
Yes. Every customer gets a branded live-tracking link and proactive alerts, with WhatsApp and voice support.
Can I run delivery without Swiggy or Zomato riders?
Yes. For orders from your own website, app or WhatsApp, Adloggs delivers with your riders and 3PL partners, so you keep the customer and avoid marketplace delivery commissions.
Kitchen to doorstep, on time
Deliver every order like it matters.
Walk through your outlets, riders and delivery partners with our team, on the live platform.