ADLOGGS DOS · DELIVERY ORCHESTRATION PLATFORM Every order. Every fleet. One control layer.
Adloggs DOS is the delivery orchestration platform that sits above your own riders, dedicated carriers and 3PL partners. It picks the right fleet for every order, routes it, and re-routes it when something stalls.
Each order is scored against every fleet and partner you run, then assigned to the best fit and re-routed if that fit stalls. Orders, fleets and scores here are an illustrative simulation.
1PL to 4PLevery fleet in one layerRe-routedwhen an assignment stallsSLA alertraised before the breach
IN GOOD COMPANY. CONNECTED THROUGH ADLOGGS.
01 / HOW DELIVERY ORCHESTRATION WORKS
One decision per order, made across every fleet.
Most delivery teams don't lack capacity. They lack one place to decide which rider, carrier or partner should take each order. Adloggs DOS is that place: delivery orchestration software that runs four steps for every order, from the moment it is placed to the doorstep.
01 / CONNECT
Every order lands in one queue
Orders arrive from POS and QSR systems, e-commerce platforms, marketplaces and the REST API, prepaid or cash on delivery.
LoggiAI weighs distance, traffic, rider availability, delivery priority, cost and past partner performance, inside the rules you set: AI, manual, or custom clusters per city, pin code or client.
Routa plans routes and batches nearby orders around rider capacity and SLA windows. When an assignment stalls, the order moves to the next best rider or partner.
ControlX supervises every active delivery, scores SLA risk and escalates early. Status flows back to your systems by webhook, and customers get updates by SMS, WhatsApp or voice.
Management runs a fleet. Orchestration runs all of them.
A delivery orchestration system (DOS) is a control layer that sits above every fleet and delivery partner a business uses. Adloggs DOS takes orders from every sales channel, decides for each one whether your own riders, a dedicated carrier or a 3PL partner should deliver it, plans the route and monitors the delivery to the doorstep, re-routing it when an assignment stalls.
Delivery management system vs delivery orchestration system
COMPARED ON
Delivery management systemDMS
Delivery orchestration systemDOS
The question it answers
How does this fleet deliver this order?
Which fleet or partner should deliver this order?
Scope
One fleet's daily operations
Every fleet and partner, 1PL to 4PL
Main decisions
Rider assignment, routes, shifts, proof of delivery
Fleet and partner selection, routing rules, overflow and re-routing
Data it weighs
Your riders' location, capacity and workload
Capacity, cost, SLA and performance across every fleet and partner
When an assignment stalls
Reassigned within the same fleet
Re-routed to the next best fleet or partner, with an SLA alert
Visibility
Your own riders
Every order, across every fleet and partner, in one view
Best for
Businesses running their own riders
Businesses mixing own riders, carriers and 3PL partners across cities
Adloggs gives you both. The Adloggs delivery management system runs your own riders day to day; Adloggs DOS sits above it and decides across every fleet and partner.
Fewer manual decisions
Fleet and partner selection runs on your rules and AI. Dispatchers stop calling around for riders and handle only the exceptions.
No single point of failure
When one partner is short of riders in a zone, orders go to the next best fit instead of waiting in a queue.
SLA risk seen early
Every active delivery is scored for SLA risk, and delays are escalated while there is still time to act.
Cost and performance in view
Partner choice weighs cost alongside speed and reliability, and analytics compare performance by partner, city and cluster.
03 / BUILT FOR INDIA'S LAST MILE
Your riders and India's delivery partners, as one network.
Orchestrate your own fleet and 3PL partners for hyperlocal and last-mile delivery in 60+ Indian cities, with access to the ONDC logistics network. Use the partners you already work with, or add capacity from the Adloggs partner ecosystem city by city.
30,000+
daily transactions run on Adloggs
60+
Indian cities with Adloggs hyperlocal delivery
1PL–4PL
own riders, carriers, 3PL partners and networks in one layer
Partner availability varies by city. Partner names and logos are trademarks of their respective owners.
Ample Foods (Meatigo)”
Adloggs leverages a large network of hyperlocal partners, providing Meatigo with essential flexibility and scalability to handle time-sensitive deliveries across various regions.
Ample Foods Group, Ample Foods (Meatigo)
KFC”
The service quality has been consistently reliable, ensuring smooth and timely deliveries across all our operations.
Ayan V, KFC
Retos Hyperlocal Delivery”
…a 3PL and local delivery agency, partnering with Adloggs in Vizag, Vijayawada, and Hyderabad. We're thrilled to be a key part of Adloggs' backbone…
Components, benefits and what to check before you choose a platform.
What is a delivery orchestration system?
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A delivery orchestration system (DOS) is a control layer that sits above every fleet and delivery partner a business uses. For each order, it decides which fleet or partner should deliver it, based on live signals such as distance, rider availability, SLA, cost and past performance. It then routes the order, monitors it to the doorstep and re-routes it when an assignment stalls. It is also called last-mile orchestration or logistics orchestration.
What is the difference between delivery orchestration and delivery management?
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A delivery management system (DMS) runs the daily work of a fleet: orders, rider assignment, routes, tracking and proof of delivery. A delivery orchestration system decides across fleets: whether your own riders, a dedicated carrier or a 3PL partner should take each order. Management executes the delivery; orchestration chooses who delivers it. Adloggs offers both, and DOS sits above DMS.
What is Adloggs DOS?
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A delivery orchestration system (DOS) is a control layer that sits above every fleet and delivery partner a business uses. Adloggs DOS takes orders from every sales channel, decides for each one whether your own riders, a dedicated carrier or a 3PL partner should deliver it, plans the route and monitors the delivery to the doorstep, re-routing it when an assignment stalls.
Can we orchestrate our own fleet and 3PL partners together?
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Yes. Adloggs DOS treats your own riders (1PL), dedicated carriers (2PL), 3PL partners and partner networks (4PL) as one pool. You can send orders to your own riders first and overflow to partners, or let AI choose the best fit for every order. Connected partners include Shadowfax, Porter, Borzo, Rapido and Delhivery.
What is multi-carrier delivery orchestration?
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Multi-carrier orchestration, sometimes called partner aggregation, means using several carriers or delivery partners through one system and choosing between them per order, instead of sending everything to one partner. It adds capacity, gives you a fallback when one partner is short of riders, and lets you compare cost and performance. Adloggs also connects to the ONDC logistics network.
How does Adloggs decide which fleet or partner gets an order?
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The LoggiAI allocation engine weighs distance, traffic, rider availability, delivery priority, cost and past partner performance for every order, then assigns the best rider or partner. You stay in control: choose AI allocation, manual controls, or custom clusters and rules per city, pin code or client.
What happens when a partner cannot deliver an order on time?
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ControlX scores SLA risk on every active delivery and flags delays early. Orders can be reassigned to another rider or partner automatically, issues are escalated in tiers, and your team can override any AI decision.
Does Adloggs DOS integrate with our POS, OMS or e-commerce platform?
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Yes. Adloggs integrates with POS, OMS and e-commerce platforms and offers a REST API for creating and cancelling orders, tracking, service availability and webhooks. It handles both prepaid and cash-on-delivery orders.
Which cities in India does Adloggs support?
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Adloggs runs hyperlocal delivery across 60+ Indian cities, including Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune and Coimbatore. Partner availability varies by city, and your own fleet can operate anywhere you deliver.
Who is a delivery orchestration platform for?
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Any business with more than one way to deliver: QSR and restaurant chains, grocery and quick commerce, pharmacy, e-commerce and D2C brands, retail and enterprise, and delivery agencies that run riders for several clients.
ONE CONTROL LAYER. EVERY FLEET.
Run every fleet from one control layer.
Book a demo and we'll map your sales channels, fleets and partners to an orchestration setup for your cities.
Ample Foods (Meatigo)”
KFC”
Retos Hyperlocal Delivery”