Brands, D2C and retail
Create, route, track and reconcile every parcel across couriers and Adloggs riders, for every branch, from one place. A courier management system for D2C brands that ship intercity and same-city.
Adloggs ShipX is a multi-courier shipping platform for intercity and same-city parcels. It compares courier rates, picks the best courier, creates the label, books pickup and tracks every parcel, with NDR, RTO and COD in one account. Pilot opens in 2027.
01 / WHAT IS A COURIER MANAGEMENT SYSTEM
A courier management system is software that lets a business ship parcels through several courier companies from one account: compare courier rates, choose a courier, create the airway bill (AWB) and shipping label, schedule pickup, track delivery, and settle cash on delivery (COD) and courier invoices.
Adloggs ShipX is an AI courier management system from Adloggs, Coimbatore, India. ShipX combines courier partners for intercity shipping with Adloggs riders for same-city delivery, lets delivery agencies resell courier shipping and earn commission, and uses ControlX for exception alerts and LoggiAI for courier selection.
Create, route, track and reconcile every parcel across couriers and Adloggs riders, for every branch, from one place. A courier management system for D2C brands that ship intercity and same-city.
A new revenue line: resell ShipX to your merchants, earn commission on every parcel, and get paid for first-mile pickups and same-city deliveries.
Adloggs for delivery agenciesShipment volume through one integration, with performance and billing visibility across every lane.
02 / HOW SHIPX WORKS
Every parcel follows the same path, whether it's one shipment or ten thousand: compare courier rates, allocate, print the AWB and label, schedule the pickup, then track and reconcile.
Add one parcel, upload a bulk file, or send orders by API and webhooks. Shopify and WooCommerce connect in the Scale phase.
ShipX checks pincode serviceability and courier rates for the pickup and delivery pincodes, then assigns a courier using your rules, with automatic fallback.
Generate the AWB and shipping label, schedule the courier pickup and print the manifest. Same-city parcels can go with Adloggs riders.
One tracking view across couriers. Failed deliveries, returns, COD and courier invoices are handled in the same dashboard.
Create shipments from
03 / AI COURIER MANAGEMENT
The cheapest courier isn't always the best one. ShipX weighs cost, delivery speed and the chance of a return for each pincode, and learns from every delivery.
Set courier priority by zone, weight, payment mode or order value. Block a courier on a lane, and let ShipX fall back automatically when one can't serve a pincode.
ControlX, the Adloggs AI control tower, watches every shipment and flags stuck, delayed or failed parcels, so your team acts before the customer calls.
About ControlXWhen a delivery fails, a WhatsApp NDR bot asks the customer to confirm the address or pick a new slot, and sends the reattempt to the courier.
LoggiAI, the Adloggs allocation engine, scores every courier on each lane and picks the best one per parcel, balancing cost, speed and delivery success: smart courier routing, per order.
About LoggiAIPredictive COD risk scoring flags orders likely to come back before they ship, so you can confirm the order, ask for prepaid or choose a courier with a better success rate.
Delivery dates promised from real lane performance rather than courier averages, with pincode serviceability intelligence and automatic cost optimisation across your courier mix.
Launch: pilot 2027 · Scale: late 2027 · Intelligence: 2028
04 / NDR, RTO AND COD
Failed deliveries, returns and cash collection are where shipping margins disappear. ShipX puts each one in a workflow with an owner.
How to reduce RTO on COD orders: act on every NDR the same day, confirm the address and intent with the customer before a reattempt, choose the courier with the better success rate for COD at that pincode, and nudge risky COD orders to prepaid.
05 / FOR DELIVERY AGENCIES
ShipX is a courier reseller platform for delivery agencies: onboard your own merchants, ship on their behalf, set your own rates and earn on every parcel.
Add merchants under your agency and ship on their behalf, with a master agency, agency, branch and sub-merchant structure.
Set your own rates over the courier cost for each merchant: a white-label shipping platform for agencies.
See what you earned on every shipment, merchant and courier.
Your riders collect parcels from merchants and hand them to couriers, and you are paid for every pickup.
Your riders deliver local parcels, with payouts and early commission.
Run a delivery agency?
06 / COMPARE
The three common ways to ship parcels in India, side by side. “Varies” means it depends on the provider: check each provider's current features before you decide.
| What you need | Single courier account | Typical courier aggregator | Adloggs ShipXCourier management system |
|---|---|---|---|
| Couriers in one account | One | Several | Several, plus Adloggs riders |
| Rate comparison per parcel | No | Yes | Yes |
| Courier choice | Fixed | Manual or rule-based | Rules at launch, AI per parcel from 2027 |
| Same-city delivery with riders | Varies | Varies | Yes, through Adloggs riders |
| Agencies can resell and earn | No | Varies | Yes: rate cards, sub-merchants, commission |
| Exception control tower | The courier's own tracking | Varies | ControlX across every courier |
| NDR, RTO and COD in one place | Partly | Usually | Yes |
07 / QUESTIONS, ANSWERED
Last updated
A courier management system is software that lets a business ship parcels through several courier companies from one account: compare courier rates, choose a courier, create the airway bill (AWB) and shipping label, schedule pickup, track delivery, and settle cash on delivery (COD) and courier invoices.
You create a shipment, the system checks which couriers serve the pickup and delivery pincodes and at what rate, and assigns one by your rules or by AI. It then creates the AWB and label, schedules the pickup and tracks the parcel, and routes failed deliveries, returns and COD into workflows. ShipX runs all of this from one dashboard.
The best one is the one that fits how you ship. Check for several couriers in one account, rate comparison per parcel, courier allocation rules, NDR and RTO workflows, COD remittance tracking, an API, and Shopify or WooCommerce if you sell there. Adloggs ShipX adds same-city delivery with Adloggs riders, a reseller model for agencies and AI courier selection; its pilot programme opens in 2027.
Compare couriers per parcel, not per contract: pincode serviceability, rate for the weight slab, promised delivery time, and the courier's success rate on that lane, especially for COD. ShipX does this with your rules at launch, and from 2028 LoggiAI scores every courier on each lane and picks the best one per parcel.
A courier management system shows every courier's rate for the same parcel side by side, based on the pickup and delivery pincodes, weight (including volumetric weight), payment mode and zone. In ShipX, rates are compared for every shipment before a courier is assigned.
NDR stands for non-delivery report: the courier's notice that a delivery attempt failed, with a reason such as customer not available, wrong address or refused. Each NDR needs a quick decision to reattempt, update the address or return the parcel.
Act on every NDR quickly, confirm address and intent with the customer before a reattempt, choose couriers with a better success rate for COD at that pincode, and nudge risky COD orders to prepaid. ShipX puts NDRs in one queue at launch, automates customer confirmation on WhatsApp in the Scale phase, and adds RTO prediction in 2028.
The courier collects cash on delivery and transfers it to the seller on a set cycle after delivery. In ShipX you see the COD amount for every shipment as collected, in transit and remitted.
Early COD pays out cash from delivered COD orders before the standard remittance cycle, which helps sellers with working capital. In ShipX, early COD arrives in the Scale phase.
A courier aggregator gives you several couriers' rates through one account. A courier management system also runs the operation: allocation rules, labels and pickups, tracking across couriers, NDR and RTO workflows, and COD and invoice reconciliation. ShipX is a courier management system that also adds Adloggs riders for same-city delivery and a reseller model for agencies.
Yes. In ShipX, courier partners carry intercity parcels, and Adloggs riders and partner agencies handle same-city delivery and first-mile pickup, all from the same account and tracking view.
With a courier reseller platform: onboard your own merchants, ship on their behalf, set markup rate cards over the courier cost and track commission per shipment. ShipX supports this at launch, and in the Scale phase agencies also earn for first-mile pickups and same-city deliveries.
ShipX launches with three national courier partners and grows to five or more in the Scale phase. Partner names will be announced as agreements are signed. Same-city parcels can also go with Adloggs riders and partner agencies.
The ShipX API and webhooks are available from launch, with a sandbox for testing. Shopify and WooCommerce integrations arrive in the Scale phase.
The pilot programme opens in 2027 with a small group of brands and agencies. Book a demo to join early access and tell us what you ship.
EARLY ACCESS
Early-access brands and agencies get onboarding support and a direct line to the ShipX product team. Book a demo and tell us what you ship.
Run a delivery agency or fleet?
Multi-courier shipping, AWB and labels, pickups, tracking, NDR queue, COD view and agency resell.
WhatsApp NDR, early COD, weight disputes, Shopify and WooCommerce, five or more couriers.
AI courier selection with LoggiAI, RTO prediction and ETA prediction.