AI-Driven Delivery
Intelligence

ControlX is the AI control tower for delivery operations, built by Adloggs. It watches every order and trip in real time, scores SLA risk continuously, and acts on its own — with an AI voice call, a WhatsApp message, a rider reassignment or an escalation — before a delivery fails.

An AI delivery control tower is software that supervises live deliveries from one place and intervenes automatically. Instead of a team watching dashboards and phoning riders, the AI detects a delay or anomaly, decides the best response and carries it out, leaving people to handle the true exceptions.

ControlX tracks GPS position, trip status and the time left on each order's SLA. When risk rises it steps in: a WhatsApp nudge to the rider, an AI voice call, a backup rider, or an escalation to a manager. It responds in under one second, before the SLA window closes.

Operations running ControlX see 83% fewer SLA breaches in the first month. ControlX has supervised more than 2.8 million orders with a 97.8% SLA defense rate and an AI response time of under one second.

ControlX is available now in English and Hindi for AI voice calls and WhatsApp conversations with riders. We are working on more languages, including Tamil, Marathi, Kannada, Telugu and Malayalam. In each conversation it understands the reason for a delay — traffic, fuel, a mechanical issue, an emergency or a loading delay — and updates the trip status on its own.

No. ControlX handles the routine volume — monitoring, rider calls, nudges and reassignments — so your team can focus on real exceptions. Operations managers stay in control and can override the AI, and every AI decision is logged with its reasoning for review and compliance.

ControlX is platform agnostic. It works alongside Adloggs, Shipsy, WheelsEye and any custom stack through APIs, and connects with OSRM, WhatsApp, ElevenLabs, RabbitMQ, OpenAI and Claude.

ControlX goes live in days, not months. It runs alongside your existing delivery stack, so no rip-and-replace is required.

ControlX is built for businesses and delivery agencies that run time-bound deliveries at scale, from 100 orders to 100,000, across 1PL to 4PL fleets. It is designed for Indian logistics realities: traffic, multiple languages and fleet behavior.