Autonomous Delivery Intelligence
AI-Driven Delivery
Intelligence
ControlX watches every order and trip in real time, reasons with AI, and acts before delivery operations fail.
ControlX
Never sleeps.
Every action taken by the AI, surfaced in real time. This is what autonomous operations looks like.
0
AI Actions
0
Orders Saved
0.3s
Avg Response
Autonomous Event StreamLive
The Operational Shift
What changes when
AI takes control.
Two realities. One decision. See exactly what your ops floor looks like — with and without ControlX running.
83%
Fewer SLA breaches in month one
Time since last breach
00:00
Next breach: avg every 4 minutes at peak
Order #8821 — SLA breached. No one noticed for 19 min.
19 min ago
Breach
Agent manually dialling rider #44. 3rd attempt.
6 min ago
Manual
Queue depth: 23 unresolved. Team at capacity.
Now
Critical
0
Breaches today
18m
Avg reaction
50+
Manual calls/hr
Autonomous response time
Perception → Reason → Act
GPS anomaly on Rider #44 — SLA risk 81%. AI voice call initiated in Hindi.
0.3s
Traffic delay confirmed. Backup rider auto-assigned. ETA updated.
1.1s
Customer notified via WhatsApp. SLA window extended. Order recovered.
1.4s
0
Orders saved
0
Human calls
98.4%
SLA rate
How It Works
Every delivery, under continuous AI supervision.
Order Created
Ingested in milliseconds
Rider Assigned
Optimal match
GPS Tracking
Live position monitoring
AI Monitoring
Risk scored continuously
Voice Call
Multilingual AI outreach
Decision
ReAct autonomous choice
Resolution
SLA defended
Predict risk.
Act before failure.
The SLA Defense Engine continuously scans every active trip across 5 risk thresholds, triggering the right action automatically.
0–60% — Monitor passively
Safe
60–80% — WhatsApp nudge to rider
Warning
80–100% — AI Voice call triggered
Critical
100–150% — Reassign or escalate
Breach
Watch ControlX Think
Reasoning happens in real time,
across every signal simultaneously.
GPS, voice status, SLA pressure, fleet risk, and performance data flow through the AI reasoning graph continuously.
AI Decision Brain
Three layers of intelligence,
six specialist agents.
Layer 1 — Foundation
Safety Guards
Hard guardrails that ensure no action violates business rules, compliance requirements, or human override commands.
Layer 2 — Orchestration
ReAct Supervisor
The reasoning engine that chains observations into actions, delegates to specialists, and synthesizes decisions with full context.
Layer 3 — Specialists
Autonomous Agent Swarm
Six dedicated agents operating in parallel, each owning a domain of intelligence.
Dispatch Agent
SLA Agent
Fleet Agent
Risk Agent
Comms Agent
Customer Agent
Voice AI + WhatsApp
Speaks every language.
Resolves every excuse.
AI voice calls and WhatsApp conversations in Tamil, Hindi, and English — extracting intent, resolving issues, and updating trip status autonomously.
EN - English
த - Tamil
हिंदी - Hindi
मराठी - Marathi
ಇ - Kannada
తె - Telugu
അ - Malayalam
Detected Issues
Traffic Delay
Fuel Issue
Mechanical
Emergency
Loading Delay
ControlX AI
● Active call with Rider #R-2841
Hello Rajesh, your delivery to Andheri West is 18 minutes behind schedule. Can you confirm your current location?
EN → Translating to Hindi
Saar, traffic jam near Bandra signal. Will take 20 min more.
🇮🇳 Hindi detected
Understood. I'm rerouting you via SV Road. Updated ETA: 12 minutes. Customer has been notified.
Ok saar, I will take that route.
✓ SLA protected. Trip status updated. No escalation needed.
Platform Modules
Everything operations needs.
Nothing it doesn't.
Order Management
Full lifecycle tracking from creation to delivery with automated state transitions and exception handling.
Trip Supervision
Real-time monitoring of every active trip with risk scoring.
Rider Management
Fleet intelligence and performance analytics.
Notification Engine
Multi-channel outreach: SMS, WhatsApp, voice.
Escalation Engine
Tiered escalation with automatic resolution tracking.
Analytics & Reporting
Fleet performance, SLA trends, AI decision history, and custom KPI dashboards built for operations leadership.
Voice AI
Multilingual autonomous calls powered by ElevenLabs.
WhatsApp AI
Intent extraction and resolution via chat.
SLA Engine
Five-stage defense with predictive intervention.
Integrations
Native connectors to Adloggs, Shipsy, WheelsEye, and more.
Industries
Built for every delivery vertical.
Food Delivery
Sub-30-minute SLA defense with dynamic rerouting and real-time customer updates.
Grocery & Quick Commerce
Handle order surges and hyperlocal fleet management without additional headcount.
Pharmacy & Healthcare
Critical delivery monitoring with compliance-aware escalation protocols.
E-Commerce
Last-mile intelligence across high-volume, multi-carrier delivery networks.
Trucking & Freight
Long-haul trip supervision with checkpoint monitoring and driver performance analytics.
3PL Aggregators
Multi-client, multi-fleet operations managed through a single autonomous intelligence layer.
Integrations
Plugs into your stack.
Supercharges it.
Adloggs
Shipsy
OSRM
Wheels
Eye
OpenAI
Claude
Eleven
Labs
Whats
App
Rabbit
MQ
Custom
API
Analytics
Numbers that justify the investment
every single day.
0
Orders Supervised
0
AI Decisions Made
0
SLA Defense Rate
0
Voice Calls Placed
0
Escalations Resolved
SLA Defense Rate
Rolling 30-day performance
Daily SLA %
ROI Calculator
See your return before
you sign anything.
Your Operations
Orders per day 1,000
Operations team size 10
Current SLA breach rate 12%
With ControlX
Ops hours saved per month
240 hrs
Additional SLA-protected orders
3,600/mo
Estimated cost reduction
₹4.2L/mo
Team capacity multiplier
8×
Why ControlX
Ten reasons operations leaders
choose autonomous intelligence.
01
Fully Autonomous
Zero human intervention required for routine operations decisions.
02
Sub-second Response
Detects and acts on risk in under 300ms, before SLAs break.
03
Multilingual AI
Voice and text in Tamil, Hindi, English — and growing.
04
Scales Infinitely
100 orders or 100,000 — the same intelligence, the same speed.
05
Full Audit Trail
Every AI decision logged with reasoning for review and compliance.
06
Platform Agnostic
Works alongside Adloggs, Shipsy, WheelsEye, and any custom stack.
07
Human Override
Ops managers stay in control, AI handles the volume.
08
Rapid Deployment
Live in days, not months. No rip-and-replace required.
09
Continuous Learning
Decision models improve with every resolved trip and action.
10
Built for India
Designed for Indian logistics realities — traffic, language, fleet behavior.
Ready to Deploy
Your Operations Shouldn't
Need a War Room.
Let ControlX handle it — so your team can focus on what humans do best.
2.8M+
Orders Supervised
97.8%
SLA Defense Rate
<1s
AI Response Time
Adloggs is an AI-powered delivery Operating System for India and beyond, offering smart delivery orchestration, AI-driven routing, partner aggregation, and hyperlocal logistics for enterprises, QSRs, grocery, pharmacy, restaurant, and ecommerce brands.
Address
Adloggs Technologies Private Limited,
Sri krishna towers, Thirumurugan Nagar Road, Periyar Nagar, Nehru Nagar West, Coimbatore, Tamil Nadu 641048.
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