Software for delivery agencies: Turn delivery capacity into a competitive advantage.
Adloggs gives delivery agencies one platform to take orders from every client, assign riders by shift and zone, track every delivery live and show SLA performance, in your brand, not ours.
- Multi-client order intake
- Rider shifts, wages & incentives
- White-label for your brand
At a glance
What does Adloggs do for delivery agencies?
Adloggs is an AI-powered delivery platform for last-mile delivery agencies and fleet operators. It brings orders from every merchant client into one queue, assigns them to your riders by availability, distance and priority, manages rider onboarding, shifts, wages and incentives, and tracks SLA metrics across clients.
- Built for
- Last-mile delivery agencies, rider fleet operators, micro-agencies and logistics partners serving restaurants, retailers and e-commerce brands.
- The delivery problem
- Orders arriving from many clients in different ways, riders managed in spreadsheets, and SLA disputes with no data to settle them.
- How Adloggs helps
- Multi-client order intake, AI rider assignment, rider onboarding, shifts, wages and incentives, VerifyOS verification, live tracking and SLA analytics.
- Works with
- Client systems through the REST API and webhooks. Agencies can also onboard to the Adloggs partner network, and Adloggs supports ONDC logistics workflows.
The challenge
Why running a delivery agency is harder than it looks
Your riders are your product. But between client calls, shift rosters and pay sheets, most of the day goes into coordination instead of deliveries.
Every client, a different channel
Orders arrive by app, call, chat and spreadsheet, and each merchant expects its own process.
Riders run on spreadsheets
Onboarding, shifts, attendance, wages and incentives are tracked by hand, and every mistake costs you riders.
SLA disputes with no data
When a client questions performance, you need delivery-by-delivery proof, not memory.
Growth means more coordinators
Adding a client or a city usually means adding people to the phones, not riders to the road.
Adloggs intelligence
How Adloggs runs a delivery agency
The operating system behind your riders: every client, every shift and every SLA in one place.
Every client in one queue
Merchants send orders through integrations, the REST API or the dashboard, and they all land in one queue with each client's rules.
Read the API documentationAI rider assignment
LoggiAI assigns the best rider on shift for each order, weighing distance, traffic, availability, priority and past performance. Your dispatchers can always override.
How LoggiAI allocates ordersRider management, end to end
Onboarding, shifts, wages, incentives and compliance built in, with rider scorecards and performance analytics by zone.
Verified riders
VerifyOS checks identity, liveness and documents, and scores compliance, so clients know who is delivering for them.
How VerifyOS verifies ridersSLA visibility for every client
Live tracking, delay alerts and SLA metrics show how each client's deliveries are performing, with ControlX flagging risk early.
Explore real-time analyticsYour brand on the platform
Adloggs can be white-labelled, with role-based access so each client and team sees only its own orders.
Fleet & partners
Grow capacity, not coordination
Adloggs is built for agencies on both sides of the network: running your own riders for your clients, and bringing your capacity to brands on the platform.
Your riders
Onboarding, shifts, wages, incentives, compliance and scorecards for every rider you manage.
Your clients
Restaurants, retailers and e-commerce brands send orders into your queue, each with its own SLA and view.
The wider network
Join Adloggs as a delivery agency to connect your capacity with delivery demand, including ONDC logistics workflows.
How it works
How a client's order moves through your agency
Seven steps from merchant to doorstep. Adloggs handles the coordination, and your team manages the exceptions.
Live workflow
#D1040
3/ 7
Agency
Every client's orders land in your agency's single queue, with one live view across clients and cities.
A · 30-min SLA
Merchant
Each client is set up with its pickup points, zones and SLA, so its orders follow its rules.
Order
Orders arrive through integrations, the REST API or the dashboard, prepaid or cash on delivery.
APIAgency
Every client's orders land in your agency's single queue, with one live view across clients and cities.
Assignment
LoggiAI picks the best rider by distance, traffic, availability, priority and past performance, and Routa batches nearby pickups.
LoggiAISLA
Live GPS and ETAs are tracked against the client's SLA, and ControlX raises an alert when a delivery is at risk.
ControlXDelivery
Proof of delivery closes the order, the client gets the status by webhook, and the result feeds rider scorecards and client reporting.
AI in the loop
AI that runs dispatch while you run the business
Adloggs AI agents assign riders, verify them and watch every client's SLA, so your team spends its time on clients and riders, not phones.
Which rider gets this order?
- Shift & zone
- Distance
- Availability
- Past performance
Decision: Best rider on shift
LoggiAI · AI allocation engineIs this rider ready to ride?
- ID match
- Liveness
- Documents
Decision: Verified before the first order
VerifyOS · Verification & complianceWhich client SLA is at risk?
- Live GPS
- ETA
- Client SLA
Decision: Alert before the breach
ControlX · AI control tower
Adloggs AI agents on this workflow
- LoggiAI Allocates orders across 1PL, 2PL, 3PL and 4PL fleets in real time.
- VerifyOS ID matching, liveness, document validation and compliance scoring.
- Routa Batching, rider capacity, geo-clusters and multi-stop routes.
- ControlX Surfaces anomalies and predicts disruptions before SLAs break.
- Vox Delivery update calls, escalations and IVR.
Business value
What changes for your agency
| Area | Without a delivery platform | With Adloggs |
|---|---|---|
| Order intake | Calls, chats and spreadsheets per client | Every client's orders in one queue |
| Dispatch | Coordinators assign by phone | AI assigns the best rider on shift, with manual override |
| Riders | Shifts and pay in spreadsheets | Onboarding, shifts, wages and incentives built in |
| Client SLAs | Disputes settled from memory | Live SLA tracking and proof of delivery |
| Brand | Your clients see someone else's tool | White-labelled platform in your brand |
Customer experience
What your clients' customers see
Your clients' customers get live, branded updates, and your clients see the proof behind every delivery.
Live tracking link
Rider location and ETA for every delivery.
Status to the merchant
Webhooks update each client's systems automatically.
Proof of delivery
Every delivery closes with a record that settles disputes.
Voice updates
Vox handles delivery update calls and escalations.
- Order received from merchant
- Rider assigned
- Picked up
- On the way
- Arriving now
- Delivered · merchant notified
Trust & control
Built to earn every client's trust
Merchants hand you their customers. These are the controls that let you show them, delivery by delivery, that their orders are in safe hands.
Riders you can vouch for
VerifyOS checks every rider's identity, liveness and documents, and scores compliance, so each client knows who is carrying their orders.
Backed by: VerifyOS
Your brand, not ours
Run the platform under your agency's brand, so merchants and their customers see you on every dashboard, tracking link and update.
Backed by: White-label
Each client sees only its own
Role-based access keeps every merchant's orders separate, and audit-ready logs record every change when a client asks for proof.
Backed by: Role-based access · Audit logs
AI with a human override
AI assigns riders on shift automatically. Your dispatchers can override any assignment or set custom clusters by zone.
Backed by: Manual controls · Custom clusters
Open by design
Clients connect through a REST API and webhooks, and get status updates in their own systems. Adloggs also supports ONDC logistics workflows.
Backed by: REST API · Webhooks · ONDC
Add clients, not coordinators
Take on new merchants, riders and cities on the same platform, without adding people to the phones.
Backed by: Multi-city
FAQ
Delivery agencies delivery FAQs
Straight answers to the questions operations and business teams ask most.
What is delivery agency software?
Delivery agency software runs the operations of a last-mile delivery agency. It takes orders from client businesses, assigns them to riders, manages rider shifts and pay, tracks deliveries live and reports performance against each client's SLA.
Can Adloggs manage orders from several clients at once?
Yes. Orders from every merchant client arrive in one queue through integrations, the REST API or the dashboard, and each client keeps its own rules, SLA and view with role-based access.
Does Adloggs handle rider shifts, wages and incentives?
Yes. Adloggs includes rider onboarding, shifts, wages, incentives and compliance, plus rider scorecards and performance analytics.
How are agency riders verified?
VerifyOS checks rider identity with ID matching and liveness, validates documents and scores compliance, so clients know who is delivering for them.
Can we run Adloggs under our own brand?
Yes. Adloggs can be white-labelled, so your clients and their customers see your agency's brand.
How can a delivery agency join the Adloggs network?
Agencies can onboard through the Join as a delivery agency form on this page. Adloggs brings in-house riders, agency fleets and third-party partners into one connected operation, and supports ONDC logistics workflows.
Bring your riders to Adloggs
See your agency run on Adloggs
Walk through your clients, riders and SLAs with our team, or join the Adloggs network as a delivery agency.